Help Center
Payments
8cross offers you multiple payment methods partnering with Razorpay Payment Gateway. Whatever your online mode of payment, you can rest assured that 8cross8's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use the options that are provided by the payment gateway Razorpay.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Yes. We accept payments using UPI and leading mobile wallets.
Sorry. We don’t have COD option as of now. We update here once the option is available.
There are NO hidden charges when you make a purchase on 8cross8. The prices listed for all the items are final and all-inclusive of GST. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on the delivery location and the weight/Dimension of the product.
Order/Account Information
Once your payment has been successfully made, your order is processed internally (and immediately). 8Cross8 will send a confirmation mail for your order, to the email address registered with your 8Cross8 order/account. In this mail you will be provided with an Order ID for your reference, the SKU of the item/s you have ordered and an expected time of delivery.
Sorry, the products listed as 'Out of Stock' are not available for sale. Please use 'Contact Us' feature to be informed of the product's availability once the product is back in stock and is ready to ship.
Yes, it is necessary to have a 8cross8 account to shop and purchase items. Please register at our website to enjoy the following benefits:
- Enjoy a personalized shopping experience, including recommendations, quicker checkout as you can save your billing and shipping addresses.
- You can see your last orders and reorder any item easily if you want.
- You will also be able to see rating and reviews of products brought by you at 8cross8.